Welcome to 27Stays.com. By accessing our website or booking our services, you agree to the following Terms & Conditions.

1. Booking & Reservations

• All bookings are subject to availability.
• A booking is confirmed only after receiving full or partial payment.
• Guests must provide accurate personal and contact details at the time of booking.
• 27Stays reserves the right to refuse or cancel bookings in case of incorrect information.

2. Pricing & Payments

• Prices may vary depending on demand, season, and availability.
• Rates shown on the website, social media, or shared by agents may change without prior notice.
• Payments can be made via bank transfer, UPI, or approved payment gateways.
• Full payment may be required before check-in.

3. Cancellation & Refund Policy

• Cancellation terms depend on the booking type, season, and property.
• Refund eligibility will be communicated at the time of booking.
• In case of no-show or last-minute cancellation, no refund may be applicable.
• Refund timelines (if applicable) may take 5–10 working days.

4. Check-in & Check-out

• Standard Check-in: [Add Time]
• Standard Check-out: [Add Time]
• Early check-in / late check-out is subject to availability and may incur extra charges.

5. Guest Responsibilities

Guests agree to:

• Maintain property hygiene and condition
• Avoid illegal or unlawful activities
• Respect neighbors and noise limits
• Be responsible for any damage caused during the stay

Any damage to property will be charged to the guest.

6. Property Rules (Goa Cottages)

• Only registered guests are allowed on the property
• Loud music/parties may be restricted after certain hours
• Pets allowed only if pre-approved
• Local ID proof may be required at check-in

7. Third-Party & B2B Bookings

• Bookings made through travel agents, DMCs, or partners are subject to separate agreements
• 27Stays is not responsible for miscommunication by third-party agents
• Final responsibility lies with the guest to verify booking details

8. Liability Disclaimer

• 27Stays.com acts as a booking platform and/or property manager
• We are not liable for:
  • Loss of personal belongings
  • Injuries, accidents, or unforeseen events
  • Delays due to weather, government restrictions, or force majeure

9. Force Majeure

We are not responsible for cancellations or changes caused by:

• Natural disasters
• Government restrictions
• Pandemics
• Travel disruptions

10. Website Usage

• Users must not misuse the website for fraudulent bookings
• Unauthorized use of content, images, or branding is prohibited

11. Privacy

Use of our website is also governed by our Privacy Policy.

12. Governing Law

These Terms shall be governed by the laws of India.
Any disputes will fall under the jurisdiction of Goa/Mumbai courts.

13. Contact Information

For any queries:

? Email: dubai@hamamatours.com
? Website: 27Stays.com